How do I obtain a catalogue? Catalogues are available free here on our web site. Just go to the catalogue page, and click on Text Catalogue to download a catalogue. On-line catalogues, like the printed ones, are prepared in advance of the sale, so it is always best to check the lots that you are interested in – before you bid. Printed catalogues are available from the Auction Rooms office at a cost of $2.00.

Can I bid without actually coming to the auction? We call this “absentee bidding”. You must instruct us in writing including your Bidders Number, the Lot number(s), and your maximum bid amount, before we will consider accepting your absent bid. It is essential that you undertake prior inspection of the item/s of interest, or get someone you trust to do so on your behalf. Remember, at auction, the item is yours from the fall of the hammer. Your “maximum bid” is confidential to us – and represents your authorisation for the auctioneer to bid on your behalf up to, but not exceeding your nominated maximum offer. You can also register for Online Bidding by clicking on this link. – please be aware that registration is not an instant process so register prior to the auction to be sure to get your bids in.

*** Please note that we reserve the right not to accept your bid.

Is there any warranty with the items I purchase? No. Goods sold at auction are strictly sold “as-is-where-is” – that is – it is your responsibility to inform yourself as to the suitability and fitness of any lot for your intended use. You may like to read our terms and conditions of sale for further information.

Buyers Premium? Please note that all bids attract a buyers premium of 13.75% inc GST. This means if you bid $100.00 for a lot it will cost you $113.75 with buyers premium. Please note this charge is not-negotiable.

What’s a referred bid? On occasions it is a requirement of our Vendor, to submit the highest offer made on their asset at auction, or submit the highest offer if that offer falls below their reserve price. If a bid is declared ‘Referred to vendors approval’ the bid remains binding on the bidder but may be rejected by the vendor. The referred bidder has 1st right to negotiate further on the lot.

Do I have to register as a buyer before I bid? Yes. Before you can bid at auction, you must register with us by filling out and signing a form with your name, address, phone etc.. The registration form also includes reference to the Terms and Conditions of Sale. Online bidders will be assigned a permanent bidder number when they register for online bidding.

How do I pay for something I buy? Cash, cheque (subject to identity check and at the sole discretion of the auctioneer), EFTPOS, VISA, MASTERCARD & BANKCARD.

How do I collect something I buy? You have until 5pm on the Monday following the sale to collect items bought at auction. We are open until 5pm on the day of the auction, and from 8.30am – 5.00pm Friday and Monday. We are able to provide details of reliable carriers that we use on a regular basis should you need help with moving something larger. At this point in time we do not offer a packing or shipping service. However, if you are unable to get in yourself we are happy to hand over goods to a person nominated by you provided that payment has been made. A late fee of $16.50 will apply to all items not collected by 5pm Monday.

Do I have to come in the day before to register? No, but you must register as a bidder before your bid will be accepted.

What are your terms and conditions of sale? Terms and Conditions of sale apply to all sale activities of the Company. Click here to read or download the Terms and Conditions of Sale.

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