See also: Information about Selling
How do I know what is for sale? Our illustrated web catalogues are uploaded the day prior to auction. To subscribe to our auction alert email please click HERE. You can also follow us on Facebook and Instagram. Printed catalogues are available from the Auction Rooms office at a cost of $2.00.
When are you open for inspection? We’re open for inspection from midday – 5.00pm on the Wednesday prior to the auction and from 8.00am on auction day. It is essential that you undertake prior inspection of the item/s of interest, or get someone you trust to do so on your behalf. If you call us on 8340 8700 during our inspection period we can help with a verbal condition report. Remember at auction the item is yours from the fall of the hammer.
Do I have to register as a buyer before I bid? Yes. Before you can bid at auction, you must register with us by filling out a bidder card in full and signing it. The registration form also includes reference to the Terms and Conditions of Sale. Online bidders will be assigned a permanent bidder number when they register for online bidding.
Can I bid live at the auction? Yes, and it’s the most exciting way to do it. When you’re here you to enjoy the unique auction atmosphere and Piero’s mouth watering organic fair trade coffee. To bid you simply hold up your bidder card so that the auctioneer can see, and as with all ways of bidding the highest bid will be successful. You can either use the permanent bidder number you were issued with when you signed up for online bidding or register by filling in a bidder card at our office. The simplest way to learn to bid is to watch the crowd to get a feel for it and discover it’s nowhere near as daunting as it seems. Be sure you’re standing in full view of the auctioneer and raise your bidder card to indicate you are bidding. The highest bidder is the successful purchaser and the auctioneer will call out your number at the fall of the hammer.
Can I bid without actually coming to the auction? Yes. You can register for Online Bidding by following the Bid Live Online link. Please be aware that registration is not an instant process so register prior to the auction to be sure to get your bids in. Our Interbid service allows you to pre log a bid, or bid live online. In the case of logged bids Interbid will proxy bid on your behalf, similar to leaving a bid on Ebay. We recommend using Interbid’s practice auction prior to first use to ensure you are familiar with the system. Please be aware we take no responsibility for internet lag or outages that may impede bidding speed or access.
We also offer absentee bidding. Instruct us in writing of your bidder number, lot number and description of your desired lot, and maximum bid, and we will bid for you. We will commence bidding at reasonable starting price, or best internet bid, and bid against the net and room bidders on your behalf. If bidding stops within your bid you will buy the lot for the figure at which the bidding stops. If another bidder exceeds your bid, or the bid falls with another bidder at your top price, you will not be successful.
* Please note that we reserve the right not to accept your bid.
What’s a referred bid? On occasions it is a requirement of our Vendor, to submit the highest offer made on their asset at auction, or submit the highest offer if that offer falls below their reserve price. If a bid is declared ‘Referred to vendor’s approval’ the bid remains binding on the bidder but may be rejected by the vendor. The referred bidder has 1st right to negotiate further on the lot.
Buyers Premium? Please note that all bids attract a buyers premium of 15% inc GST. This means if you bid $100.00 for a lot it will cost you $115 with buyers premium. Please note this charge is non-negotiable.
Is there any warranty with the items I purchase? No. Goods sold at auction are strictly sold “as-is-where-is” – that is – it is your responsibility to inform yourself as to the suitability and fitness of any lot for your intended use. You may like to read our terms and conditions of sale for further information. We do not offer any return or refund due to condition or fault. We do not own the goods, and generally they are not new. Please check all goods prior to bidding.
How do I pay for something I buy? Cash, EFTPOS, Visa, Mastercards, Bankcard (2% surcharge applies to credit cards) and cheque (subject to identity check and at the sole discretion of the auctioneer)
How do I collect something I buy? You have until 5.00pm on the Monday following the sale to collect items bought at auction. We are open until 5.00pm on the day of the auction, and from 8.30am – 5.00pm Friday and Monday. We are able to provide details of reliable carriers that we use on a regular basis should you need help with moving something larger. At this point in time we do not offer a packing or shipping service. However, if you are unable to get in yourself we are happy to hand over goods to a person nominated by you provided that payment has been made. A late fee of $16.50 will apply to all items not collected by 5.00pm Monday.
What are your terms and conditions of sale? Terms and Conditions of sale apply to all sale activities of the Company. Click here to read or download the Terms and Conditions of Sale.